Claim Process for Group Personal Accident Insurance

Personal accident insurance policies can help protect you from the financial burden of accidental injuries. These policies are available in two main forms: individual and group accident insurance. While individual policies provide coverage for a single person, group policies extend their benefits to a specific group, such as an organisation or family. Each type serves distinct purposes, catering to the unique needs of policy buyers.

In this blog, our focus will be on the group personal accident insurance. We will delve into the various benefits this policy offers and provide insights into the seamless claim process offered by Niva Bupa. This will empower you to maximise the advantages of this insurance solution. Let's dive in to know the details.

What are the Benefits of Group Personal Accident Insurance?

Group accident insurance offers a range of valuable benefits, making it a crucial component of an organisation's employee benefits package. This insurance is especially beneficial for individuals employed in high-risk or hazardous industries.

Here are Some Key Advantages of this Policy:

• Cost-Effective Coverage: Group accidental insurance is more cost-effective compared to individual policies, as the premium costs are distributed among a larger pool of insured individuals.
• Comprehensive Protection: This insurance covers expenses related to injury, disability, or unfortunate death arising due to an accident.
• Simplified Enrollment Process: Group personal accident policy streamlines the enrollment process for a large number of employees, reducing administrative burdens for both the employer and the employees.
• Employee Retention and Satisfaction: By providing group accident insurance, employers demonstrate their commitment to the well-being of their employees. This can boost employee satisfaction, loyalty, and retention rates.
• Financial Security for Employees: In the unfortunate event of an accident leading to temporary or permanent disability, group accident insurance offers financial support to employees and their families. The compensation provided can assist with medical expenses, rehabilitation costs, and daily living expenses, helping to alleviate the financial burden during a challenging time.

What is the Claim Process for Group Personal Accident Insurance?

To ensure a seamless settlement during critical times, it's crucial to understand the claim process of group accident insurance. Read on to discover the step-by-step procedure involved in filing a claim for Niva Bupa's group accident policy:

Notify the Insurer

You must inform us about the accident before the hospital discharge or within 7 days of the occurrence of the accident. The notification can be sent via the customer care number (1860-500-8888), registered post, or email (customercare@nivabupa.com).

Submission of Documents

With the notification, you must submit specific documents to support the claim. These documents include:

• Claim form
• Hospital discharge summary
• Copy of the FIR report
• Disability or death certificate
• Medico-legal certificate
• Hospital bills
• Attendance record of employer
• Latest salary certificate
• Other relevant documentation

Verification and Assessment

Our claim processing team will then assess the submitted documents and verify the authenticity of the information provided. This involves reviewing the accident details, medical reports, and other relevant evidence to determine the claim's validity and whether it aligns with the policy's coverage terms and conditions.

In some cases, we may request a medical examination by a panel of authorised medical practitioners to evaluate the extent of the injuries. However, the expenses related to such examination will be borne by us.

Claim Approval or Rejection

Based on the above assessment, we will decide whether to approve or reject the claim. All claims under this policy will be adjudicated within 30 days after the occurrence of the event and further submission of specified documents.

Settlement of Claims

If the claim is approved, we will settle the policy amount within 7 days from the date of claim acceptance. Any delay in payment will make you eligible to receive interest at a rate that is 2% higher than the prevailing bank rate. The settlement may cover various aspects, such as medical expenses, disability benefits, temporary or permanent disability compensation, and accidental death benefits, as per the terms of the policy.

Parting Words

We at Niva Bupa offer a convenient claim settlement process by eliminating third-party involvement. Moreover, we assure you of a 30-minute cashless claim processing facility at our 10,000+ network hospitals. Even if immediate treatment is required at a non-network hospital during an emergency, the group personal accident insurance policy allows for hassle-free reimbursements.

For added convenience, you must remember to maintain transparent communication and promptly provide any requested documentation. You can also download the Niva Bupa Health App to track and manage policy details. This will ensure a seamless and timely claim settlement experience and minimise stress.